26 customer complaints.
I had a guest order spaghetti last night. Complains to the server. No … not flavour. It tasted great. Not portion size … that was fine too. No … my spaghetti is too short. I need to modify my menus so that guests know they’re getting (and I quote) “Chicken noodle soup noodles instead of spaghetti.” Apparently, this man was offended by a 12″ noodle. I’m guessing if I used a 24″ noodle, he’d complain that his fork wasn’t big enough to twirl it.
We often get the CPC – the Clean Plate Complainer. Eats everything and then says it was horrible.
I had two orders of Blackened Redfish returned because they were to dark and well done. People admitted to waiter they never had before?????
My Steak is too beefy/steaky tasting. I know steaky isn’t a word, but that’s what they said.
This Manhattan is too strong! Anyone that complains about a mixed drink being too strong needs to stick to beer.
My braised beef is too well done.
“I know I ordered raw oysters, but I didn’t know they were really raw … I thought that was just the name, like raaaaw oysters.”
I made babyback ribs for a member’s banquet. After the function a guy pulls me aside and says:
“Don’t lie to me. Did you boil those ribs?”
No I did not. They were started on the grill and then slow roasted for about three and a half hours.
“I’m not stupid you know. Did you see how easily the meat came off the bone? The ribs shouldn’t be like that. If you cook them the right way you need to bite into it and pull the meat away from the bones.”
Sometimes you just can’t win.
“Can I get my calamari with less testicles?”
Customer asked for a panino with blueberries instead of ham … then sent it back because there were “mouldy stains on the eggs.”
Someone orders the parsnip gnocchi with oxtail sauce, then complained that it didn’t say on the board that there was meat in the sauce.
Vegetarian ordered corned beef hash… ate part of it then asked the server if there was beef in it…
I had a customer tell me a perfect slice of medium rare prime rib didn’t taste like beef … how does one achieve that!!!
Had a customer the other night complain there was a bone in his T-bone steak, I went out and spoke to him, he said it was too boney! Replaced the perfectly cooked T-bone with an eye fillet.
“This ham and cheese omelette tastes like egg: if I wanted eggs I would have ordered eggs.”
Why is my hamburger a patty? Where’s the ham? *happened a few times too*
Too much tomato in the tomato soup ha ha.
“Boss, I wanted hummus, this tastes like chickpeas.”
Rio D. Ward
Had a BLT thrown at me (I was 15) because it had tomatoes on it. When I explained what BLT stood for he screamed, “BULLSHIT!,” and stormed out. I’m guessing that the world is a confusing place for him.
Danny E Ray III
Your salsa is not watery enough and is too chunky, and your guacamole has too much avocado in it. Double facepalm.
I had a lady send back the Buffalo wings she ordered, because she got chicken wings not Buffalo wings.
Had customer send back both beef and tuna tartare. Both times they said they wanted them cooked.
Had a guest upset because the server brought a side of beans when she specifically asked for four more beans. Took the bowl to side station put four beans on a plate returned to guest. Her response, “Now how difficult was that?” Good times.
Cesar Adrian Reynosa
My crème brulée is cold you guys just burned the top.
“This lamb doesn’t taste like beef.”
Cindy Flores Rodríguez
Orders Whole Grilled Snapper. (Sends back). Sorry Chef, customer don’t like her fish to look at her while eating … with a napkin covering the fish head.